Payment Information
At One Stop Grow Shop, we've a massive range of payment methods to suit all your needs, including debit & credit cards, Apple Pay, Clearpay, bank transfer & crypto currencies.
If you'd rather give us a call to talk through a bespoke quote, you can call on 01782 749955
Payment by PayPal Express
Payment can be made via our PayPal Express Checkout method. When you click the "Checkout with PayPal Express" button you will be directed to the PayPal website. You will then be able to enter your PayPal account details to pay via your PayPal account, or you can pay by entering your credit/debit card details. This provides a different method of paying by credit/debit card if our normal (WorldPay) credit/debit card payment method is causing unexpected problems or refusals.
We are only able to ship to the address returned to us by PayPal when you use this method of payment. The address that we receive must be a confirmed address held by PayPal (if you use your PayPal account) or the address that you enter when entering your credit/debit card details. If you use an unconfirmed address then your order will be cancelled and your payment will be refunded.
Payment by Credit/Debit Card
We accept most major types of Credit and Debit Card. For your privacy, the name of the retailer that appears on your card or bank statement will be "OSGS".
Goods can only be shipped to the card-holders Billing address unless Visa / MasterCard SecureCode / 3D-Secure is used.
You may wish to have your goods shipped to a different address than the card-account billing address. For these circumstances, we use Verified by Visa / MasterCard SecureCode / 3D-Secure to verify that you are the named card-holder. This policy is to help prevent card fraud and theft.
If you experience unexpected problems using this method (refusals etc.) then you can use our PayPal Express checkout and pay with your credit/debit card. We can only send goods to the address that you enter into PayPal when using this method. We will be unable to ship to a different address under any circumstances.
Want to pay with cash?
Give us a call and we can talk you through it in a few easy steps - 01782 749955
Customer Services Support Times
Monday to Friday: 9:00am - 5pm
Saturday: Closed
Sunday: Closed
You can also get in touch with us via the 'help' button at the bottom right of our website.
Clearpay is a fantastic way of breaking down your bill to be more affordable; simply add the items to your basket, select the Clearpay option at the checkout and you're done.
You'll pay your first instalment then, and the rest every 2 weeks from the point of purchase.
Klarna
Part 1: How it works Shop now. Pay later with Klarna.
We’re excited to announce we have partnered with Klarna to bring you new ways to pay at checkout.
Here’s how it works: Step 1 Add products to your cart and select “Klarna” when you check out
Step 2 Enter a few personal details and you’ll know instantly if you’re approved
Step 3 Klarna will send you an email confirmation and reminders when it’s time to pay and you can manage your orders and payments in the Klarna app.
Part 2: Payments information [ATTN: Only insert the below payment options that are available on your store] Pay in 30 days Make your purchase today so you can try before you buy.
Only pay for what you keep. Pay up to 30 days later. No interest. No fees. No impact to your credit score.
Paying after delivery allows you to try before you buy and is the easiest way to shop online.
Complete the payment in full after purchase at no added cost.
Report returns directly in our app and only pay for the items that you keep.
Not making your payment on time could affect your ability to use Klarna in the future.
Debt collection agencies are used as a last resort You must be 18+ and a UK resident to be eligible for this credit offer.
Pay Later Terms and Conditions -> (link) Pay in 3 interest-free instalments Spread the cost of your purchase into 3 interest-free instalments.
The first payment is made at point of purchase, with remaining instalments scheduled automatically every 30 days. No interest or fees.
Select the Klarna option and enter your debit or credit card information.
To check your eligibility, Klarna will perform a soft search with a credit reference agency.
This will not affect your credit score. No interest. No fees. No impact to your credit score.
A new way to pay that's an alternative to a credit card. - 3 instalments gives you flexibility to shop without interest or hidden fees.
Not making your payment on time could affect your ability to use Klarna in the future. - Debt collection agencies are used as a last resort.
You must be 18+ and a UK resident to be eligible for this credit offer. Pay in 3 Terms and Conditions
Any customers who make a purchase and don't pay on time, may be charged a late fee according to Klarna's T&Cs.
Part 3: About Klarna Pay online or in the app Review your latest purchases and make payments in the Klarna app or online.
Download the Klarna app: https://www.klarna.com/app
Log in online: https://app.klarna.com/login.
Chat with customer service:
https://www.klarna.com/uk/customer-service/
Safe and secure With Klarna, you are always covered through Klarna’s Buyer Protection policy. Modern safeguards protect your information to prevent unauthorized purchases. Frequently asked questions Visit our FAQ (https://www.klarna.com/uk/customer-service/) page to find out more about using Klarna. About Klarna At Klarna, we have a relentless focus on creating the best shopping experience in the world. We believe payments are so much more than just a way to send money. That’s why our smooth checkout options give you more time and control so you can focus on the things you love. ● More than 90 million shoppers are using Klarna. ● 200,000 retailers are working with us worldwide. ● We’re one Europe’s largest banks and we’ve been powering online checkouts for over 15 years. Please spend responsibly. Borrowing more than you can afford could seriously affect your financial status. Make sure you can afford to make your monthly repayments on time. [Merchant's legal entity name] is not a lender and acts only as an introducer. The credit product is provided by Klarna Bank AB (publ). Credit is only available to permanent UK residents aged 18 and over, depending on their status.
Terms and conditions apply. Please note that Pay in 30 days and Pay in 3 instalments are not regulated by the FCA.
Klarna's Pay in 3 / Pay in 30 days are unregulated credit agreements. Borrowing more than you can afford or paying late may negatively impact your financial status and ability to obtain credit. 18+, UK residents only. Subject to status. Late fees may apply. Ts&Cs apply.
Pay by Credit/Debit Card
We accept payment by Credit or Debit Card. Payments are handled by the WorldPay Payment Gateway. If you use this method of payment and you wish to have your order shipped to a different address than your billing address then we need you to make sure you use the 3D-Secure Authentication when it is offered.
For more information about paying by credit or debit card, please click here: Pay by Credit/Debit Card
Pay by PayPal
We accept payment by PayPal. If you choose this method of payment, please make sure that you select a confirmed delivery address on your PayPal account payment screen. We can only ship your order to the address that you have selected on your PayPal account.
For more information about paying by PayPal, please click here: Pay by PayPal
Pay by Cash at Bank / Electronic Bank Transfer
We accept payment by cash at bank, or by Electronic bank transfer (even from overseas). Please be aware that your order will not be shipped until the funds have arrived and cleared in our bank account.
For more information about paying by cash at bank or electronic bank transfer, please click here: Pay by Cash at Bank / Bank Transfer
Pay by Bitcoin
We accept payment by Bitcoin. Payments are handled by the BitPay payment gateway.
For more information about paying by Bitcoin, please click here or visit the One Stop Grow Shop Blog.